A consignment is a service where we sell your items on your behalf through our online auctions. You keep ownership of the items until they are sold and once they sell, you receive a portion of the final sale price.

1. You contact us to review your items.

2. We evaluate and approve what can be sold.

3. You drop off your items.

4. We photograph, list and market your items.

5. Your items are sold through our online auction.

6. After the auctions ends, you receive your payment.

Note: Once you move forward with our services, all terms, conditions, timelines and commision details will be clearly outlined in a formal consignment agreement for full transparency.

For safety, legal compliance and quality standarts, we do not accept the following types of items:

• Illegal items, including drugs, stolen goods or counterfeit products.

• Firearms or explosives without proper legal documentation.

• Hazardous or dangerous materials, including flammable or toxic substances.

• Prescription medications or regulated medical products.

• Live animals

• Items that are in poor condition, unsafe or not functioning properly.

• Vehicles or assets without clear ownership or proper documentation.

• Items under legal dispute or with unresolved financial liens.

• we are especially cautious with items intended for babies and children. We do not accept products that could pose any health or safety risk, particularly if they do not meet safety standarts or lack proper certification and reliability. This includes, but is not limited to, items such as strollers, car seats, cribs or similar products that do not have verifiable safety compliance, warranty, or are not in safe, functional condition.

• Mattresses

Yes, we charge a commision based on the final sale price of each item. This covers photography, marketing, listing and auction management.

Pricing is influenced by the online auction format and the bidding activity on the platform we use HiBid. As items are listed in a competitive biddding environment, final prices are determined by market demand and bidder participation rather than fixed pricing.

The total timeline depends on our current client waitlist and overall demand. Once you submit your items , the waiting period may vary based on how many consignments are ahead of yours.

After your items are accepted and received, our team begins the preparation process which includes photographing, creating listings, writing descriptions and uploading everything to our platform.

Once the auction is fully set up , it is opened to the public and typically runs for about one week. After the auction closes, all sales are finalized and processed.

Overall, the timeline includes de initial waitlist period, item preparation, auction setup, and the one week live auction period.

If any items do not sell during the auction, we will review the outcome with you. At the point, you will have a few options: we can arrange for the items to be donated, disposed of or returned to you. If you choose to have the items returned, you will need to pick them up from our warehouse.